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AI that pays off. From use case to productive agent.
An agent is only ever as good as the process it runs on.
AI has arrived in companies. With SAP's own scenarios many are holding back: complex licence models and heterogeneous landscapes. Our project experience matches that. AI initiatives rarely fail because of the technology. They fail because of unclear benefit, insufficient data maturity and missing ownership in the business.
AI in the SAP context is put to use in both areas:
In both areas the goal is clear: greater efficiency
We measure both against the same yardstick: a business case that stands up in the steering committee.
More than 100 SAP experts from Big4 and industry
Use cases with a business case, not with a roadmap
GDPR and EU AI Act from the outset
PoCs that lead nowhere
The pilot runs, then the path into operations is missing. Without ownership in the business it stays an attempt.
Our answer: ownership and operational readiness are part of the first use case, not a later step.
Licences, data, authorisations
AI units, authorisations, data availability, data quality. We clarify that up front – not in the middle of the project.
Our answer: data maturity is an assessment criterion, not a side issue.
Compliance
Connect company-owned LLMs, preserve authorisations, comply with GDPR and the EU AI Act.
Our answer: guard rails, authorisation concept and governance from the outset – not retrofitted.
We assess every use case against the same four criteria and prioritize accordingly. Every use case backed by figures.
Benefit
What does the use case save in time, errors or cost? Evidenced with figures.
Effort
What do implementation, licence and operation cost? Including AI units and authorisations.
Data maturity
Are the data available, complete and clean enough? Is a Clean Core needed first?
Ownership/operational readiness
Who in the business owns the use case in operation? No answer, no start.
We prioritise by benefit, effort, data maturity and operational readiness, and deliver the first use case so that the second comes more easily.
Strategic Excellence
Use case screening with Signavio Process Insights and LeanIX. Prioritised by benefit, effort and data maturity – every candidate backed by figures.
Technological Excellence
Joule, Joule Agents, Joule Studio, Custom Code Migration Agent, n8n and MCP. Guard rails, authorisations and EU AI Act compliant governance from the outset.
Operational Excellence
Short cycles in the OneTeam with your business departments. A use case that actually runs in your landscape – instead of a roadmap on slides.
– 01
AI along SAP Activate
Business case and scope on a data basis with Signavio Process Insights and LeanIX, then AI-supported analysis and documentation via Cloud ALM. Faster creation of the deliverables through systematic use of AI across all project phases.
– 02
Custom code, test & migration
Analyse and clean up custom developments agentically – with Joule for Developers, Custom Code Migration Agent and ABAP Test Cockpit. Use of AI tooling for systematic test case generation and test automation.
– 03
SAP Joule in value creation
Anchor Joule and Joule Agents where the daily work happens: finance, procurement, logistics, service.
– 04
Orchestration & governance
End-to-end flows with Joule Studio, n8n and MCP beyond SAP, including guard rails and EU AI Act compliant governance.
– 05
Adoption & role profiles
Where agents take over tasks, roles change. We shape that together with the users.
– 06
Use case screening
Assessment of your use cases against the four criteria of effort, benefit, data maturity and ownership/operational readiness.
Curious about our other projects? Read more Stories of Impact
